My stay at the Holiday Inn Express & Suites in Prospect Heights was delightful, especially due to the clean and spacious lobby, which is easily accessible for seniors. The staff were incredibly friendly, making it feel welcoming throughout our stay.

More senior-friendly dining options would be appreciated.

My stay at Holiday Inn Express & Suites, Prospect Heights was comfortable and productive. The room was spacious with a comfortable bed, and housekeeping maintained high standards of cleanliness throughout my stay. I appreciated the variety of breakfast options provided, including freshly prepared items that catered to different tastes. The business facilities were functional and met my work needs efficiently.

Parking was a bit challenging during peak hours.

We had an amazing time with friends! The hotel was super comfortable and conveniently located near the Kohl Children's Museum and House of Music and Entertainment, both reachable via free shuttle. The health club was a great bonus, and the complimentary Wi-Fi helped us stay connected.

However, I heard about a bad experience where someone dealt with an inappropriate call, which is concerning. Fortunately, we didn’t face any issues during our stay.

My stay at Holiday Inn Express & Suites, Prospect Heights was quite pleasant, highlighted by a spacious room with a comfortable bed. Housekeeping maintained a high standard of cleanliness, and I appreciated the variety of options provided at breakfast, including fresh fruits and cereals. The hotel is well-located, only about 45 minutes from downtown Chicago and 20 minutes from the airport, making it convenient for business needs.

The bathroom was a bit cramped.

The staff was very nice and went out of their way to make us feel like home. Also the hotel breakfast, it’s something you don’t usually find that good these days.

It wasn’t exactly cheap but still acceptable for the experience.

Oh man, the local food scene was on fire! We hit up Players Pub & Grill for some mouthwatering steaks that had us raving. Also, the hotel staff were super friendly and cared about our comfort—definitely kept everything clean and cozy! Plus, the breakfast was a hit. not your typical boring menu!

One downside was the cold reception from the hostess.

Friendly and welcoming staff made check-in a breeze, and the room was clean and comfy. Breakfast was impressively stocked and offered a variety of delicious options. However, the shuttle service was misleading. it wasn't available as advertised. Additionally, several USB jacks in the room were unusable, which was quite inconvenient.

The lobby caught my attention right away. It was clean and spacious, making a welcoming first impression. Staff members were friendly and seemed genuinely eager to help. The room felt spacious too, with a comfortable bed. Housekeeping kept everything tidy throughout my stay. Breakfast offered a nice selection, including fresh fruits and a good variety of cereals, which I appreciated. I encountered some challenges with nearby dining options. few places within walking distance were available. Also, a bit more privacy in the bathroom would have been nice. The location is decent, about 45 minutes from downtown Chicago and not too far from the airport. All in all, the good elements really stood out, but there’s definitely room for improvement on food options near the hotel.

The staff were friendly and really went out of their way to help us. And the room was clean, like, really clean. We walked around barefoot and our feet stayed spotless—something you don't take for granted in hotels these days.

It wasn't exactly budget-friendly but you get what you pay for.

I really enjoyed my stay at the Holiday Inn Express & Suites. The lobby felt welcoming, clean, and spacious, making a great first impression. My room was comfortable and well-maintained, with plenty of space to move around. Housekeeping did a fantastic job keeping everything clean during my three-night stay. I also appreciated the variety at breakfast, with fresh fruits and cereals being a highlight. However, the bathroom felt a bit cramped compared to the room size. It could use a bit more privacy and space. The hotel is about 45 minutes from downtown Chicago, which worked for me, but if you want to be right in the action, consider this distance. Overall, a solid choice for comfort and cleanliness.

I thoroughly enjoyed my stay at Holiday Inn Express & Suites, Prospect Heights, An Ihg Hotel. The lobby was clean and spacious, making it easy for seniors to navigate. The friendly staff ensured a welcoming atmosphere throughout my visit.

More senior-friendly dining options would be appreciated.

Comfortable Stay with Minor Noise Issue

My partner and I enjoyed our night in the Executive King Room. Amenities were clean and comfortable, perfect for our needs. The main drawback was the city noise—traffic kept us awake, but we still slept well ultimately. Pro tip, bring earplugs if you're sensitive to sound!

We visited the Kohl Children's Museum and the House of Music and Entertainment, both accessed via a free shuttle. The health club was great for workouts, and complimentary Wi-Fi kept us connected. Definitely recommend for a fun group getaway!

One downside was an inappropriate experience I read about from another guest, which made me concerned about the professionalism of some staff.

It was just a suitable option for a brief visit in Prospect Heights with good price value. The employee I spoke with was friendly and made the check-in process quick and simple. Just be ready for the noisy traffic at night.